Reply time
We reply to every email within 2 working days.
What do you need help with?
Pick one and your email app opens with the subject filled in.
- Write from the email you signed up with.
- For a payment or refund question, include your payment ID.
- For a website problem, include the website link and a short description or a screenshot.
Open your dashboard and press "Renew plan" on your website. The time you buy is added on top of what is left. We send reminder emails before your plan ends.
You can delete a website from your dashboard at any time. To close your account or ask for your personal data, email us and we will help.
See the Refund & Cancellation Policy. It also has a quick check to see what applies to you.